FAQs


---------------------------About Wigs and Hair Extensions----------------------------

1. What Is Full Lace Wig?
A full lace wig is constructed from a lace cap that covers the whole head and has a strip of stretch lace over the top of the crown to allow for movement, which can be parted anywhere.

2. What Is Lace Frontal Wig?
The lace front wig is a wig that has a small lace along the front hairline from the frontal to wig while the hair strands are hand sewn in to the holes of the lace, which is stretchy and cover the entire scalp area with a natural looking hair style.

3. What is a Frontal?
A frontal is an hairpiece very similar to a closure piece that is used when wearing wigs, weaves or hair extension pieces. The most obvious difference between a frontal and a traditional closure is that the frontal encloses the entire front area of your head from temple to temple right at the hairline.

4. What is the difference between synthetic and human hair extensions?
Hair extensions made from human hair can be dyed a darker colour, styled with hot tools (curled or straightened), washed frequently, and treated just like you would your own natural hair. Our products are 100% premium human hair.

5. How long do Sharam Hair extensions/Wigs last?
The lifespan of your hair extensions/wigs will vary depending on how often they are worn, and the general care they receive. Keeping your extensions in tip-top shape will ensure they last longer. Tip number 1: Make sure you brush your extensions every time you apply and remove them!

6. Are you supposed to wash Sharam Hair extensions?
Yes, Sharam Hair extensions should be washed occasionally, but only when there is major product build up to the point where it becomes unmanageable to style, or after every 15-20 wears when you feel it needs to be freshened up.

-----------------------------About Payment and Prices-------------------------------------

1. What methods of payment do you accept?
Sharam Hair accepts the following forms of payment: Visa, MasterCard, American Express (Accepted only through PayPal Checkout). For your convenience, we also accept PayPal Payments.

2. What currency are the prices on your website listed as?
All prices listed on the website are in U.S. dollars. Please note we cannot be held responsible for any discrepancies caused by exchange rate fluctuations.

3. How may I contact you?
You may contact us by e-mail at info@sharamhair.com or by our business account on Instagram @SharamHair. The Sharam Hair Support team operates seven days a week, 24 hours a day. We are more than happy to help you in any matter!


------------------------------About Shipping and Delivery-----------------------------------

1. How long will it take to process my order?
Our products ship in 7-10 business days, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We do not ship orders the same day.

2. How much does shipping cost?
All prices on the website do not include shipping costs, the final price will vary according to the courier selected during the checkout.

3. Can I track my order?
Yes! You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package.